How to log in to Bitget (safe, step-by-step)

This page explains the standard login methods on Bitget, recommended security settings (2FA, anti-phishing code, passkeys), password reset tips, and common troubleshooting steps.

Quick login methods

1. Standard email or mobile login

Visit Bitget’s official login page and sign in with the email address or mobile number linked to your account. Enter your password, complete any verification prompts, and proceed to your dashboard.

2. QR code (web + app)

If you’re on a desktop, Bitget offers a QR code login option. Open the QR code scanner in the Bitget mobile app, scan the code shown on the web login page, and confirm the sign-in on your phone to connect instantly.

3. Passkey & WebAuthn

Bitget supports modern passkey-style authentication for compatible devices and browsers. Once configured, a passkey lets you sign in without entering a password on that device.

Strong account security (must-do)

Enable two-factor authentication (2FA) immediately after creating or logging into your account. Bitget supports multiple 2FA methods — notably Google Authenticator, SMS, and Passkey — and strongly recommends using an authenticator app or passkey rather than plain SMS where possible.

Google Authenticator / TOTP: Install an authenticator app, scan the QR code shown in Bitget’s security settings, and store recovery keys offline.
Passkey: Add a device passkey for passwordless, phishing-resistant sign-ins on supported platforms.
SMS: Convenient but less secure; use only if you have no other option and protect your mobile number from SIM swaps.

Pro tip: Use both Google Authenticator and a passkey if your device permits — the layered approach makes account takeover far harder.

Anti-phishing & official communications

Set up Bitget’s anti-phishing code in your account settings. This code appears in legitimate emails from the platform and helps you spot spoofed messages. Never click links in unexpected messages; instead type the official Bitget domain into your browser or use bookmarks you created yourself.

Resetting your password

If you forget your password, click Forgot password on the login page. Bitget will send a verification code to your registered email or bound phone/Telegram (depending on how your account is configured). Enter the code and follow prompts to create a new password. Note that some recovery actions may take effect after a short waiting window for security reasons.

Troubleshooting common login issues

Wrong password: Use the password reset flow. Avoid repeated attempts to prevent temporary lockouts.
2FA device lost: Use your backup/seed codes to reconfigure Google Authenticator or follow Bitget’s account recovery instructions — be prepared to provide identity verification if requested.
Can’t receive SMS: Check carrier service and ensure your number is still active; SMS can be delayed or blocked in some regions.
QR code won’t scan: Ensure both devices have internet access and that you’re scanning the code from the official web login screen (not a copy posted elsewhere).

If you suspect a scam or a compromised account

Act quickly: change your password, revoke active sessions from your account security panel (if you still have access), disable withdrawals or enable withdrawal whitelist settings, and contact Bitget support immediately. Document dates/times and any suspicious messages you received — this speeds up the investigation and recovery process.

Best practices checklist

Use a strong, unique password — consider a reputable password manager.
Enable Google Authenticator and/or passkey for 2FA.
Set an anti-phishing code and verify it appears in emails from Bitget.
Download the Bitget mobile app only from official stores or the official website.
Beware of cloned websites and fake apps; always confirm you are on the official Bitget domain before entering credentials.

Frequently asked questions

Q: How do I log in if I lose my 2FA device?
A: Use your stored backup codes to restore access. If you don’t have backups, follow Bitget’s account recovery instructions; expect identity verification steps.

Q: Are passkeys safer than SMS 2FA?
A: Yes — passkeys provide stronger, phishing-resistant authentication than SMS, and are recommended where available.